Change management refers to everything that's put in place to help an organization make a big change.
That big change could be:
- changing the organizational structure after a merger,
- implementing a self-organization framework like Holacracy or Sociocracy,
- building a company culture that improves the company's employee retention rate.
While every company tries to make changes, not all companies utilize “change management”.
Change management is the process of ensuring that the change actually works because it has the intended effect and employees effectively adopt the new way of working.