Management is the process of coordinating people, tasks, and information across levels and departments to accomplish specific goals that are important to the organization.
What are qualities of a good manager?
A good manager:
Note that all of the above requires genuine empathy, time and effort. Good management rarely comes naturally. It is the result of thoughtful leadership and proper time allocation.
One of the most common mistakes when it comes to team structuring and management is to assume that someone who has been around the organization for a while can step up and start managing others off the bat.
If you don't help that person acquire managerial skills and resize their operational work load, that's a recipe for disaster. Indeed, you can't expect someone who is focusing on operations all day to have the time and resources to support and coach other team members.