Sofia Graniello
September 11, 2023
min read
People & Culture

Why Trust is Key within Relational Agreements

Trust is a crucial factor in building strong and successful relationships between organizations. When there is trust between organizations, it fosters collaboration, open communication, and mutual respect. It allows organizations to work towards shared goals, achieve greater efficiency, and create value for their stakeholders. In this article, we will explore the importance of trust between organizations and how it can be built and maintained for successful relationships. 

Why is trust important between organizations?

According to Edelman, building trust “from the inside out” is crucial and key, the article states:

“Finally, and crucially, a company must activate multiple channels of communication to truly extract the value of the trust it has built, both inside and outside the organization. Investors are increasingly taking note of how well organizations treat their people and how those people respond to the culture and environment an employer aims to foster.”

82 percent of institutional investors have stated that their trust in the company is crucial, especially when investing.  “And 69 percent of investors say that companies that prioritize their commitment to employees positively influence their trust in them.”

According to a study, whom 19,000 employees were surveyed around the globe measured and revealed the level of engagement retained by talent. The research shows that working in teams shows engagement, but being part and belonging in one are 2.3 times more likely to be fully engaged. “The research also shows that the team leader is critical to employee engagement. Employees who identify with being Fully Engaged also indicated they have a sense of belonging and trust in their leaders. Employees who completely trust their team leader are 12 times more likely to be Fully Engaged at work.“

Trust with Holaspirit

But how can we create a safe space with trust within an organization?

  1. Collaboration: When there is trust between organizations, it becomes easier for them to collaborate effectively. Each organization can rely on the other to fulfill their commitments, and they can work together to achieve shared goals. This collaboration can lead to greater efficiency, increased innovation, and better outcomes for both organizations. 
  2. Open communication: Trust allows for open and honest communication between organizations. When organizations trust each other, they are more likely to share information freely, which can help to build stronger relationships and create new opportunities.
  3. Mutual respect: Trust is also important because it fosters mutual respect between organizations. When organizations trust each other, they are more likely to value each other's opinions and perspectives. This mutual respect can lead to greater understanding and cooperation between the organizations.

📚 Article pick: Forecasting the Future of HR Trends in 2023

Trust within teams

How can trust be built and maintained between organizations?

  1. Consistency: Consistency is key to building and maintaining trust between organizations. Both organizations should consistently deliver on their commitments and follow through on their promises.
  2. Communication: Effective communication is essential for building trust between organizations. Regular and open communication can help to establish a shared understanding of expectations, goals, and priorities.
  3. Transparency: Transparency is important in building trust between organizations. Being transparent about goals, strategies, and performance can help to build credibility and establish trust. 

📚 Article pick: A Caring Mindset to Remain Responsive

And how can you do that?

By implementing a self-management tool into your organization that showcases clear roles and responsibilities of each team member is key to advocate for transparency. With Holaspirit your organization is able to have a clear vision of your organization with a clear structure of who does what. 

Main core features of Holaspirit that can bring agility to your organization:

  • It’s dynamic visual chart 
  • Meetings in real time 
  • Project board 
  • OKRs 
  1. Mutual benefit: Collaboration should be focused on mutual benefit. Both organizations should work towards achieving shared goals that create value for both parties.
  2. Conflict resolution: Conflict is inevitable in any relationship, but how it is resolved can impact the level of trust between organizations. Effective conflict resolution strategies should be in place to quickly address any issues that arise and prevent them from damaging the relationship. Also, constructive feedback is key in maintaining that. 

📚 Article pick: Love, Power and Purpose: A Conversation with Author Christiane Seuhs-Schoeller

In conclusion, trust is essential in building strong and successful relationships between organizations. Consistency, communication, transparency, mutual benefit, and conflict resolution are all important factors in building and maintaining trust. By focusing on these factors, organizations can establish a culture of trust that fosters collaboration, open communication, and mutual respect.

Revolutionize your way of working now!