Niceshops GmbH is an internationally active Austrian e-commerce company with headquarters in Saaz, Styria, and additional locations in Graz, Vienna and Ulm. The company operates around 40 different shop portals - a total of 341 international online shops.
Niceshops is using a mixture of methods to reinforce self-organization within the company.
Their practiced methods are:
- Sociocracy (with some minor elements of Holacracy)
- Agile self-organization
- Collegial Leadership of organizational development
- Systemic Management
The organization faced issues to visualize their flexible and adaptive organization using classic organigrams. They specifically found it difficult for all team members to have clarity from various departments.
With a rapid growth within employees – going from 50 to 500 – Niceshops needed transparency on who does what.
The team states that there weren't many tools in the market they were aware of – having to choose between Glassfrog and Holaspirit. The decision for Holaspirit was mainly because it is more flexible in regards to the organization's mixture of methods and their practices within the organization.
The team's recommendation when using Holaspirit:
Growth with Holaspirit
The organization had a rather quick implementation journey and were able to launch their platform in no time. Their growth went from 300 roles and expanded quickly to around 650 roles.
Most used features
Niceshops started quite experimental on a very basic level, being able to create roles and circles and describe them in detail was already a big leap forward to the team.
The Holaspirit framework of roles and circles helped them to stay focused and describe the purpose & accountabilities of each of their roles and circles.
Niceshops opted to go all-in straight from scratch, without a long-term transformation plan. For Niceshops this worked due to their strong bias to commit on experiments. And yet, the initial iteration of the implementation only took around 4 weeks or so.
– Team Niceshops
New ways of working for organizations of the future.